PRIVACY POLICY

01 March 2025

At Vibe & Vogue, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make purchases from our online store. By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect two types of information:

a) Personal Information: This includes information you provide to us when creating an account, making a purchase, subscribing to our newsletter, or contacting us. This may include:

Name
Email address
Phone number
Shipping and billing address
Payment information

b) Non-Personal Information: This includes information collected automatically when you interact with our website. This may include:

IP address
Browser type
Device type
Pages visited on our website
Referring websites or search engines used to find our website

2. How We Use Your Information

We use your personal information to:

Process and complete your orders
Communicate with you about your orders and account
Provide customer support
Improve the user experience on our website
Send promotional materials or newsletters (if you opt-in)
Prevent fraudulent transactions
Comply with legal obligations

3. How We Protect Your Information

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use encryption technologies such as Secure Socket Layer (SSL) to protect your payment details during transactions.

4. Sharing Your Information

We may share your personal information with:

Service Providers: Third-party companies that assist us in processing payments, fulfilling orders, and managing our website.
Legal Compliance: If required by law, we may disclose your information to comply with legal processes or requests from authorities.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We will never sell your personal information to third parties.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small files placed on your device that help us recognize you and provide a personalized experience. You can manage or disable cookies through your browser settings.

6. Your Rights and Choices

You have the right to:

Access, update, or delete your personal information
Opt-out of receiving marketing communications from us
Request a copy of the personal data we have collected about you
Withdraw consent for any processing activities based on consent

To exercise your rights, please contact us at [your contact email].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. International Transfers

If you are accessing our website from outside [your country], please be aware that your personal information may be transferred to, stored, and processed in [country] or other jurisdictions where our servers are located.

9. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will indicate the effective date. We encourage you to review this policy periodically.